FAQ’s

General

No we don’t charge a set up fee, because we use a digital printing method, there are no need for things like screen charges. As long as we have a good quality graphic to print, we’re good to go!

Yes we do, discounts start from 6pcs, please visit our Pricing Page for more information.

To get the most out of your designed product, you should wash and iron your garment inside out on low heat. No more than 40°c in the washing machine. Do not tumble dry!

Not at the moment, but our garments follow a pretty standard European guideline. If you’re really stuck, please get in touch for some further guidance.

Don’t panic! Take a breath, we’re here to help. Give us a call on 0800 177 7966 and we’ll take you through the process. You could always check out our pre-made designs or inquire about a totally bespoke design made for you by one of our designers.

Design

Yes we do, the standard price for a T-shirt design is £100+VAT. Just drop us an email with your requirements.

A general non techy rule of thumb is: the bigger the better. As we can downsize it and keep the quality, but we can’t make a small sized image bigger and keep the quality. Tech infomation. 150dpi or above. Full Print size H 500mm x W 400mm, Badge logo size 150mm x 1500mm

When you create a design on our design tool, you will automatically receive a visual that you will need to confirm before check out. If you change your mind after an order is made you have about 12hours to stop us before we get moving on it!

Printing

Your designs will be printing via DTG method (Direct To Garment) which is a digital print method, high quality using water based inks

5 working days is our usual turnaround time, if there is a particular urgency, please call before making the order.

Payments

We accept payments online securely via Stripe and PayPal which means all major credit cards are accepted. We do not accept cheques or Bank Transfer. Cash and Card payments are accepted in store.

After you have chosen your products, in your shopping basket (top right corner) – you will see the coupon entry option under your item(s)

Delivery

Delivery is charged at Royal Mails standard rates, we do not add any extra on to help keep costs down. Free delivery is available for bulk orders.

Our turn around time is 5 working days, we post everything First Class so usually, delivery is next day from dispatch.

We do, but this must be discussed over the phone prior to making the order

We do, please email info@thinktee.co.uk to discuss your requirements.